California Return Policy
All sales are final, at our Ailime Designs homebased of California. We do not except returns or exchanges on all discounted merchandise. Here at Ailime Designs, we have traveled the globe, to bring top notched merchandise, at an exceptionally low price.
That is right! showing our customers we care and understand looking for a great buy at an exceptional price tag. We Got It!
Refunds or Exchanges for certain items or services once purchased, will be given only to overseas regular price merchandise. See Shipping Information for further assistance.
Products That Cannot Be Returned nor Exchanged:
- All California sale merchandise cannot be returned or exchanged.
- Gift Cards - (non-refundable)
- Custom Orders – Wedding Gowns, Evening Dresses, Prom Dresses- Shoes, Men Suits, Accessories (that falls under custom) and Wallpaper Murals. (non-refundable)
- Covid-19 Products (all medical products) Gowns, Gloves, Masks, Bonnets, Shoe Covers, Hat’s w/ attached Shields, and Walking Canes. (non-refundable)
- Bundled Item Discounted - (non-refundable)
- Items Marked/Displayed throughout ecommerce website, for overseas merchandise (if red tagged) and marked down. (non-refundable)
- All Assembled Merchandise (overseas merchandise) - (non-refundable) unless merchandise has manufacturer warranty.
- Any type of Lingerie, Underwear, Pajamas, Swimwear, Hats, Gloves, Jewelry (all types), Socks, Stockings, and Make-up Brushes and Cosmetic products. (non-refundable)
- All the above-mentioned product items or prohibited by law.
- Which falls under the safety & personal hygiene guidelines and is not eligible for any type of returns (no exceptions).
- Under all ecommerce store policies and including all retail storefront establishments.
- Ailime Designs will not except the mentioned personal product item, under any circumstances. (no exceptions).
- Please before making your final selection on any/all under garments.
- Keep in mind and follow size chart guidelines, for noted tips, that could help assist with your final selection, when purchasing from our overseas partners.
- Due to all California merchandise is final (no returns will be excepted).
- We are sorry for any inconvenience this may cause for you…
- Sales merchandise are non-fundable and marked down final.
- Exceptions are only made with a quality control issue.
- Merchandise that has not passed our inspection process carefully.
- All California merchandise is inspected thoroughly by human-hands, before being bagged/tagged.
- A sticker is then placed on all California merchandise and sealed tightly.
- For any reason, you received merchandise that failed our quality control inspection.
- Ailime Designs will take a closer look at the failed inspection and make a fair final decision for a store credit discount. (you keep the merchandise)
- Again, we apologize for any damaged merchandise, that could possibly slip through our quality control eyesight.
- We here in Los Angeles, strive for perfection, making sure all items are checked, in excellent condition, before being wrapped/bagged/shipped.
If you need to make a return on regular merchandise, purchased from our (overseas) partners. Please see Shipping Information for further details.
Go to your account settings and follow step-by-step instructions on how to retrieve return label, to continue with your return process (for regular price merchandise only).
Again, we thank you for your loyalty and full support. Happy Shopping!