Shipping Information

Thank you for visiting our store! We provide reliable, safe online shopping 24 hours a day, 7 days a week throughout the U.S. and Overseas. We are strongly committed to providing our customers with top quality merchandise, reliable shipping and world class service!
Whether you are purchasing today or just browsing our catalog filled with incredible products, we appreciate your patronage and the time you have spent with us. Before you leave our site please remember to bookmark us, as we will often add new products and specials to our online catalog.

  • To ensure you'll feel secure when placing orders online, we use Veri-Sign, the Internet leader in security transactions, on every order processed.
  • We will continue to strive to make our Site your first choice for the hottest products and gifts online!

  

Penny for Your Thoughts:

  • We value your feedback! Please let us know how you like our products and feel free to give us suggestions on how we can better serve your needs.
  • Click on the button above, to fill out our easy to use feedback form!

Thank You for Making Us Your Favorite Online Store 

 

ContactUs@ailimedesigns.com

  • We invite you to Contact Us if you have questions or comments.
  • You may contact us by postal mail or written e-mail form.

Business Hours: We’re open 5 days a week Monday - Friday 8:00am - 5:00pm

  • Shopping Schedule:  Open (365 days)     
  • Pacific Standard Hours - California Time
  • Saturday – Closed
  • Sunday:   Closed

Shipping Information

 

  What Are The Shipping Rates?

  • Our system automatically computes and displays shipping charges whenever you place an item in your shopping basket.
  • For each order placed, we charge a flat per order rate. All items will be charged at the per item rate.

Additional Shipping Details

  • Items are usually shipped within 48 hours after your order is placed.
  • Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday deliveries.
  • Tracking information provided when available, usually within 24 hours of shipment.
  • For large items, for example, Furniture.

What's Included?

  • Please allow for extra delivery time to residences residing anywhere, within our contiguous 48 states (10 business days).
  • Please Note! US residences shipping time schedule will vary from state to state. Also, due to our products shipping from our oversee partners and Los Angeles, California (Pacific Standard Time).     
  •  US residents allow extra shipping time. Please observe product shipping schedule listed on all product description pages (in-which varies).  
  •  Local delivery time can be shorter, for California residents, due to, some products, shipping from our nearby distribution centers.
  •  You must provide us with a valid shipping address and phone number, when placing your order. Most carriers will need to schedule the delivery time with you
  • No P.O. Box deliveries (no Exceptions)       

    Shipping Times  

    • Most of our orders are shipped within 24-48 hours.
    • Tracking information is e-mailed within 24 hours of shipment.
    • Most of our orders arrive within 3 - 4 business days (Us orders only).
    • For larger items, please allow up to 15 business days for your item to arrive.
    • We do not ship on Saturday, Sunday or holidays.
    • Please allow an additional 24 to 48 hours for weekend orders. 

    Do You Ship Internationally?

    • We can only ship or bill to addresses in the United States.
    • We are currently unable to ship or bill to addresses outside of the U.S.
    • Due to shipper restrictions, we cannot deliver to APOs or FPOs Territories.

     

    How do I Use A Coupon?

    If available, to redeem a coupon, paste or type the coupon code in the "Coupon Code" box located on the checkout page. You will click the "Recalculate" button for the coupon to take effect.
    • Some coupons have certain restrictions.
    • Please look at the web page with the coupon for more information.
    • A minimum purchase, not including shipping & tax, of the amount of the coupon required.
    • Coupons can be used with credit card purchases only.
    • Coupons are not valid with any other coupon, shipping offers nor promotions.
    • Most offers have expiration dates, stated on the web page with the coupon.

    Do I Have to Pay Sales Tax?

    • We charge 9.5% sales tax for orders shipped to Los Angeles residents only.
    • All other surrounding "California" cities & counties, sales tax @7.25%
    • Sales tax is automatically computed at time of checkout on both product(s) and shipping costs.
    • No sales tax is charged to other states in the USA.

    I Need A Copy of My Receipt/Invoice?

    • Immediately after submitting your order, we display your invoice/receipt.
    • Please print this invoice/receipt out for your records.
    • In addition, we also e-mail you a copy of your invoice/receipt.
    • If you need a copy of your invoice/receipt, please contact us at ContactUs@ailimedesigns.com.

    AILIME DESIGNS